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Veritas Receives One of the Highest Ratings in 2021 Gartner Peer Insights...

Distinction based on reviews from end-user professionals with hands-on experience using Veritas Enterprise Vault™read more

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What Countries are the Biggest WhatsApp Users?

Imagine a free messaging app so popular that, when the government planned to tax it, thousands of people took to the streets in protest.read more

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Launch of an education platform Sferum jointly with Mail.ru group

Moscow, Russia – March 31, 2021 – Rostelecom PJSC (MOEX - RTS: RTKM, RTKMP; OTCQX: ROSYY), Russia’s national telecommunications operator, today announces that ‘Digital Education’ – its JV with Mail.ru...

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Hypergrowth retailer automates digital shopper engagement with eGain

Sunnyvale, CA (April 01, 2021): eGain (NASDAQ: EGAN ), the leading cloud platform for customer engagement automation, today announced that a fast-growing online retailer leverages eGain for digital...

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LivePerson and Medallia Announce Partnership to Make Experience Management...

Customer experience leaders integrate conversations and feedback to help brands capture and take action on customer and employee signals in real time, across all messaging channels.read more

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Dewitt Man Sentenced to 30 Years in Prison for Attempted Coercion and...

SYRACUSE, NEW YORK - Derek Indivero, age 28, of Dewitt, New York, was sentenced today to serve 30 years in prison for attempted coercion and enticement of a child and possession of child pornography,...

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LivePerson announces executive hires to scale HR and Marketing for its next...

Monica Pool Knox, SVP, Chief People Officer, and Amber Armstrong, SVP, Chief Marketing Officer, join executive team.read more

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LivePerson and Tech Mahindra announce partnership bringing the power of...

Customer experience leaders combine conversational AI and digital services, empowering brands to connect with customers on their preferred messaging channels.read more

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Serious and Organised Crime in the EU: A corrupting influence

Today, Europol publishes the European Union (EU) Serious and Organised Crime Threat Assessment, the EU SOCTA 2021 . The SOCTA, published by Europol every four years, presents a detailed analysis of the...

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ST Engineering iDirect Launches Mx-DMA MRC, the Satcom Industrys Most...

Ningbo BIRDSAT is the first to experience Mx-DMA MRC’s unparalleled capabilities in maritime connectivity  read more

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San Francisco Daycare Center Employee Charged With Possession Of Child...

SAN FRANCISCO – Jace Wong was charged today in a federal complaint with possession of child pornography, announced Acting United States Attorney Stephanie M. Hinds and Federal Bureau of Investigation...

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North Carolina Man Who Used Snapchat to Solicit Minors in Galax Pleads Guilty...

ABINGDON, Va. – A North Carolina man, who used the popular social media messaging app Snapchat to solicit minors to send him sexually explicit photographs and videos in exchange for expensive gifts,...

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TechRepublic What Microsofts $19.7 billion purchase of Nuance could mean for...

TechRepublic: AI-specific insights from VP and Principal Analyst Mike Gualtieri and Principal Analyst Kjell Carlsson about the Microsoft-Nuance acquisition are featured in a recent article.read more

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The Wall Street Journal Behind Microsofts Nuance Deal: Natural Language...

The Wall Street Journal: Principal Analyst Ian Jacobs discusses challenges involving natural language processing (NLP) technology.read more

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PixelPlex Announces an Update of its Artificial Intelligence Development...

PixelPlex has released an update on AI development services. The company can handle projects related to computer vision, chatbots and assistants, NLP, predictive algorithms and analytics. The company...

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Five9 Named a Leader in the Aragon Research Globe for Conversational AI

Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that it has been positioned as a Leader in the first Aragon Research Globe for Conversational AI....

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New survey finds consumers trust -- and will purchase more from -- retailers...

NEW YORK , July 29, 2021 / / -- Holiday shopping is set to look a little different in 2021, as consumers change their habits and brands deal with an ongoing labor shortage. According to a new survey...

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Amelia Appoints Mark Paske As Chief Revenue Officer

NEW YORK, NY,   August 2, 2021 — Amelia, home of the leading Conversational AI platform, today announced that Mark Paske has joined its leadership team as Chief Revenue Officer. With more than 25 years...

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NICE Transforms Digital Customer Experience with Launch of CXone SmartAssist...

Revolutionary digital Employee and Consumer Conversational AI solution delivers personalized intelligent self-service and accelerates time-to-value.read more

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NICE Transforms Digital Customer Experience with Launch of CXone SmartAssist,...

Revolutionary Digital Employee and Consumer Conversational AI solution delivers personalized intelligent self-service and accelerates time-to-value.read more

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