LivePerson launches Conversational Marketplaces, connecting merchants and...
New solution integrates AI-powered messaging into marketplaces, making it easy for merchants to connect 1:1 with shoppers at scale across the path to purchase.read more
View ArticlePhenix City Man Sentenced For Distributing Child Pornography
On August 10, 2021, 37-year-old Richard Ryan Jazek was sentenced to 151 months in prison, to be followed by five years of supervised release. There is no parole in the federal system.read more
View ArticleCyberLink Release an Update to FaceMe Security by Adding Live Video...
The new Monitor Add-on provides a video management feature to monitor up to 9 video streams simultaneously and enabling event-based notifications in a single user interface.read more
View ArticleNICE Expands Digital CX Leadership with Digital Customer Guidance
NICE empowers organizations to revolutionize customer service by creating end-to-end digitally fluent and guided journeys.read more
View ArticleVerint Named a Market Leader in Opus Research Conversational Intelligence...
Verint Earns Top Marks for Broadest Solution Set, Status as Most Used Conversational Platform and Open Flexible Platform Supporting Digital and Cloud Transformation.read more
View ArticlePLDT champions quality healthcare for Filipinos overseas, teams up with HUGS...
PLDT Global Corporation (PGC), the international arm of the Philippines’ largest fully integrated telco PLDT, has teamed up with Healthcare United Global Solutions (HUGS) to provide access to effective...
View ArticleBreaking Down the Pandemic Tech Trends That are Here to Stay (and Those That...
The COVID-19 pandemic made a lasting impact on business operations worldwide. It forced businesses of all shapes and sizes to either temporarily close, develop remote work policies or minimize...
View ArticleChatbots: Recognizing Their Limits for Customer Service
Today’s customer expects 24/7 service and wants quick responses from brands. While many brands use an omnichannel strategy to meet customers on their preferred channels, many also integrate AI-powered...
View ArticleVerint Completes Acquisition of Conversocial
MELVILLE, N.Y., September 2, 2021 – Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™ , today announced the completion of the previously announced transaction to acquire Conversocial, a leader...
View Article$272,500 Technology In-Kind Grants Awarded to Higher Education Institutions...
September 3, 2021: Campus Consortium, a nonprofit technology organization, announced today that it collaborated with EdTech partners BlackBeltHelp and QuickLaunch™ to award $272,500 of Technology...
View ArticleAspect and Voxeo to Make Industry Debut at SpeechTEK 2013
Date: 8/15/2013, Phoenix, Arizona Voxeo’s flexible, unified deployment platform is the nucleus of Aspect’s expanding IVR and cloud capabilities Live demo shows how joint Voxeo/Aspect solution ensures...
View ArticleEverest Group Names Amelia as a Leader in Conversational AI
The analyst firm highlights Amelia’s platform strengths, innovative capabilities and market impact.read more
View ArticleTraining on Artificial Intelligence for Disaster Management in South Sudan
In 2020, the effects of floods in South Sudan led to death and displacement, increased people’s vulnerability through loss of homes, assets and income, reduced access to basic needs and services such...
View ArticleLeidos Selects Nuance Omnichannel Conversational AI Platform to Enhance...
BURLINGTON, Mass. , Sept. 14, 2021 / / -- Nuance Communications (NASDAQ: NUAN) announced today that Leidos , a Fortune 500® science and technology leader, will use Nuance's AI technology as part of...
View ArticleZix Delivers Secure Large File Share to Bolster Innovation for Email...
DALLAS --( )--Sep. 21, 2021-- Zix Corporation (Zix) (NASDAQ: ZIXI ), a leading provider of cloud email security, productivity, and compliance solutions, today announced the launch of its Secure Large...
View ArticleBlackBerry Secures Group Phone Calls and Messages from High Risk Eavesdropping
WATERLOO, ONTARIO – September 16, 2021 – BlackBerry Limited (NYSE: BB; TSX: BB) today announced its SecuSUITE® for Government offering now provides certified end-to-end encryption of all group phone...
View ArticlePrecisely Wins Unified Communications Product of the Year at Cloud Excellence...
Precisely , the global leader in data integrity, today announced that EngageOne Communicate has been named Unified Communications Product of the Year by Computing Magazine’s Cloud Excellence Awards....
View ArticleSkaneateles Man Arraigned on Child Pornography Charge
SYRACUSE, NEW YORK – Marc L. Leonardis, age 49, of Skaneateles, New York, was arraigned today on an indictment filed by a federal grand jury charging him with Receipt of Child Pornography, announced...
View ArticleNew Jersey-based trader admits to involvement in options trading scheme
ATLANTA – Mark Melnick has pleaded guilty to a criminal information charging him with conspiracy to commit wire and securities fraud arising from a years-long scheme to manipulate the prices of...
View ArticleFormer Musical Director at St. Agnes Cathedral on Long Island Sentenced to 72...
Earlier today, in federal court in Central Islip, Michael Wustrow, a former musical director at St. Agnes Cathedral on Long Island, was sentenced by United States District Judge Denis R. Hurley to 72...
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