MELVILLE, N.Y., December 16, 2021 – Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™ , today announced that it has been named a leader in the second of two IDC reports on conversational artificial intelligence (AI). The IDC MarketScape: Worldwide Conversational AI Software Platforms for Customer Service 2021 Vendor Assessment report * positions Verint in the Leaders category for delivering robust conversational AI solutions specifically in the customer service environment.
↧